We are here to help. For libraries, schools and patron/borrowers support please visit our Zinio for Libraries Help Center, please submit an online support inquiry:
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The notification emails are sent automatically after you subscribe and should show up in your email account within minutes of registering. If you do not receive the confirmation email, it may have been blocked by your email security setting. Please check your spam or junk mail folder. If it is not there, open your security settings in your email and set them to allow delivery from email@example.com and try the registration process again.
This message means that you already have added that magazine to your collection. This is a security feature required by Zinio to ensure that only one patron has access to one magazine per account.
To verify that you have the magazine issue already in your Zinio.com Viewer Account, access your Zinio.com account — or click on the "Go to My Zinio Collection" tab located at the upper left corner of your Library Collection Page. In your Zinio.com Viewer Account, click on the "My Library" link if your magazines do not automatically show after logging-in.
Zinio for Libraries requires that a patron create a library account to access the library's collection page and a separate Zinio.com account to read and manage their content. This is a security feature demanded by the publishers participating in our program and is a one-time process for patrons. You should use the same email address for both accounts.
Your Library Collection Account
Your ZINIO.COM Viewer Account
After clicking on a magazine your Zinio.com account page will open in a separate tab on your browser. Click on the "Return to Library Collection" tab in your browser to return to the collection page.
There are three ways to do this:
This is an error in the Zinio system that only effects iPad users and Zinio is working to correct it as soon as possible. In the interim, iPad users can stop the notifications by disabling "push notifications" in their iPad settings.
This is a recent issue on the Zinio side and it is related to the new release of Google Chrome. Zinio has fixed the problem and
step by step instructions
are available here:
. This issue does not affect Internet Explorer, FireFox or Safari browsers.
This is something a patron can control via their "account settings" tab on Zinio.com. To stop receiving the issues, uncheck the box next to "Daily Deals" and they won't get any more free magazines sent to their library.
Some publishers only allow their magazines to be read via download and not via the online reader. These titles require a user to download the Zinio Reader 4 software app to their PC, Mac or mobile device in order to read the magazine. Clicking on the image of the magazine initiates the download process.
It may take longer for Zinio to format titles for small screen mobile devices because of the "Text Flow" functionality they use for those devices. Text Flow allows users to read the text only in an article (like an eBook with no pictures) giving a better experience. The mobile device availability status for all titles can be checked by clicking on the List View icon
on the "My Library" desktop.
There are two ways for patrons to prohibit adult content from appearing in their Zinio.com account:
If your Question is not covered in this FAQ — support is available at: firstname.lastname@example.org.
Be advised that films on IndieFlix have not been rated by the MPAA and may contain offensive language, scenes of violence and sexual situations.